Privacy

ok22 Privacy Policy

Your privacy matters to ok22. This policy explains exactly what personal data we collect when you use the platform, how we use it, who we share it with and what rights you have over your own information. We've written it in plain language so it's actually readable.

Last Updated: January 2026

1Introduction

This Privacy Policy applies to ok22 — the online sports betting and gaming platform available at ok22.ml, including the Android application and any other interface through which you access ok22 services. When we refer to "ok22", "we", "us" or "our" in this document, we mean the operator of the ok22 platform.

We take data privacy seriously. The information you share with ok22 when you register, deposit, play games or contact support is used specifically to operate your account, process your transactions, and improve the platform experience. We do not sell your personal data to third-party marketing companies. We do not share your information beyond what is necessary to provide the services described in this policy.

By registering an ok22 account and using the platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. If you have questions at any point, the contact details are in Section 13.

Plain language first: This policy is written to be understood, not to be exhaustive legal text. Where there are technical or legal terms that affect your rights, we've explained what they mean in context. If something is still unclear, contact our support team.

2Data We Collect

ok22 collects the following categories of personal data from users:

2.1 Registration and Identity Data

  • Full name as it appears on your national identity card (CNIC)
  • Date of birth
  • Email address
  • Mobile phone number
  • Username chosen at registration
  • Residential address (where required for verification)

2.2 Verification Documents

  • Copy of CNIC or other government-issued identity document
  • Proof of payment method ownership (such as a screenshot of your JazzCash or Easypaisa account showing your registered number)
  • Any additional documentation requested as part of enhanced due diligence

2.3 Financial and Transaction Data

  • Deposit and withdrawal amounts in PKR
  • Payment method identifiers (mobile wallet numbers, bank account references — not full card numbers)
  • Transaction timestamps and reference numbers
  • Bonus and promotional activity linked to your account

2.4 Gaming and Betting Activity

  • Game sessions, bet history, stakes and results
  • Sports betting selections, odds accepted and settlement outcomes
  • Casino game play history across slots, live casino, bingo and crash games
  • Responsible gaming settings you have applied to your account

2.5 Technical and Device Data

  • IP address and approximate location (city/region level)
  • Device type, operating system and browser version
  • Session duration, pages visited and features accessed
  • App version if you are using the ok22 Android application

2.6 Communications Data

  • Support tickets, live chat transcripts and email correspondence with ok22
  • Feedback or reports submitted through the platform

3How We Collect Your Data

ok22 collects personal data through several channels:

  • Directly from you — when you complete the registration form, submit verification documents, make a deposit or withdrawal, contact support, or update your account settings.
  • Automatically during use — technical data such as IP address, device type, session duration and pages visited are collected automatically when you browse ok22 or use the Android app.
  • From payment providers — when you deposit or withdraw via JazzCash, Easypaisa, Raast, Bank Transfer or card, the payment provider shares transaction confirmation data with ok22 so your account balance can be updated correctly.
  • From identity verification services — if ok22 uses a third-party service to assist with CNIC verification or fraud detection, that service may share results of checks with ok22.
  • Through cookies and similar technologies — see Section 10 for full details on how cookies are used on ok22.

Note on location data: ok22 does not collect precise GPS location data. The approximate location derived from your IP address is used for fraud detection and to ensure the platform is being accessed as expected. This is standard practice for online gaming platforms operating in a specific market.

4How We Use Your Data

The personal data collected by ok22 is used for specific, legitimate purposes directly related to operating the platform and your account. The table below sets out the main purposes and the basis on which we process your data for each:

Purpose Data Used Basis
Account creation and management Registration data, identity documents Contract performance
Processing deposits and withdrawals Financial data, payment method details Contract performance
Age and identity verification CNIC copy, date of birth, name Legal obligation
Fraud detection and security IP data, device data, transaction history Legitimate interest
Customer support Communications data, account data Contract performance
Responsible gaming monitoring Gaming activity, deposit limits set Legitimate interest
Platform improvement Technical data, usage patterns (aggregated) Legitimate interest
Marketing communications Email, phone number, preferences Consent (opt-in only)

ok22 does not use your personal data for automated decision-making that produces significant legal effects without human review. Fraud flags raised by automated systems are reviewed by a human before any account action is taken.

5Payment Data and PKR Transactions

All transactions on ok22 are processed in Pakistani Rupees (PKR). When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer or a debit/credit card , the payment provider processes the transaction on their own systems and shares only the confirmation data that ok22 needs to update your account balance — typically the transaction reference number, amount in PKR, timestamp and the masked identifier of your payment method (for example, the last four digits of a card or the registered mobile number for a JazzCash or Easypaisa wallet).

ok22 does not store full card numbers on its own servers. Card payments are handled through a payment gateway that is responsible for the security of card data at the point of entry. ok22 receives only the tokenised or masked reference needed to process your withdrawal back to the same method.

Your payment method details are used solely for the purpose of processing your deposits and withdrawals and for verifying that the payment method belongs to you. They are not shared with third parties for marketing or any purpose unrelated to your transactions on ok22.

Verification requirement: When you request a withdrawal for the first time, ok22 may ask you to confirm ownership of your JazzCash, Easypaisa or bank account by providing a brief confirmation. This is a one-time step designed to protect your funds from being misdirected.

6Who We Share Your Data With

ok22 does not sell personal data. We share your information only with the following categories of third parties, and only to the extent necessary for the stated purpose:

  • Payment providers — JazzCash, Easypaisa, Raast, bank partners and card processors receive the data required to process your deposit or withdrawal transaction.
  • Identity verification services — third-party services used to assist with CNIC verification or fraud checks receive the minimum data required to perform the check.
  • Game providers — when you play a game on ok22 that is provided by a third-party studio (such as slots or live casino titles), the game provider's system processes your gameplay session. The data handled by the game provider is limited to what is required to run the game session and record the outcome.
  • Technology and infrastructure providers — hosting, content delivery and platform infrastructure providers process technical data as part of operating the platform. These providers are bound by data processing agreements and may not use your data for their own purposes.
  • Analytics services — aggregated, anonymised usage data may be shared with analytics tools to help ok22 understand how the platform is used and where improvements are needed. Individual user identities are not included in analytics data.

ok22 may also disclose personal data when required to do so by a valid legal process, court order or to protect the rights and safety of the platform and its users. In such cases, ok22 will share only the minimum data required to satisfy the obligation.

7Data Retention

ok22 retains your personal data for as long as your account remains active and for a period after account closure as required to fulfil the purposes described in this policy and to comply with applicable record-keeping obligations. The general retention periods are:

  • Account and identity data — retained for the duration of the account and for a period of at least five years after account closure, to satisfy financial record-keeping requirements.
  • Transaction records — retained for a minimum of five years from the date of the transaction.
  • Support communications — retained for three years from the date of the interaction, unless the matter relates to an ongoing dispute.
  • Technical and device data — retained for up to 24 months for fraud detection and platform security purposes, after which it is aggregated or deleted.
  • Marketing preferences — retained until you withdraw consent or close your account.

When retention periods expire, data is securely deleted or anonymised so it can no longer be linked to an individual. Where data is anonymised rather than deleted, the anonymised dataset may be retained for longer for statistical or platform improvement purposes.

8Data Security

ok22 applies technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:

  • Encrypted data transmission — all data exchanged between your device and ok22 is transmitted over HTTPS using TLS encryption.
  • Access controls — access to personal data within ok22 is restricted to staff members who need it to perform their role. Access is logged and audited.
  • Password protection — account passwords are stored using a one-way hashing algorithm. ok22 staff cannot see your password and will never ask you for it.
  • Fraud monitoring — automated systems monitor account activity for patterns associated with fraud, account takeover and prohibited conduct. Suspicious activity triggers a review before any account action is taken.
  • Secure payment handling — card payment data is handled by PCI-DSS compliant payment processors. Full card numbers are never stored on ok22 servers.

While ok22 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your ok22 login credentials secure. If you suspect your account has been accessed without your authorisation, contact ok22 support immediately through the account settings section.

9Your Rights Over Your Data

As an ok22 account holder, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting ok22 support through your account settings:

👁️
Right of Access

You can request a copy of the personal data ok22 holds about you. We will provide this in a readable format within a reasonable timeframe.

✏️
Right to Rectification

If your personal data is inaccurate or incomplete, you can ask ok22 to correct it. Some changes may require re-verification.

🗑️
Right to Erasure

You can request deletion of your personal data. This right applies where we no longer have a legitimate reason to retain it. Legal record-keeping obligations may prevent full deletion.

Right to Restrict Processing

You can ask ok22 to limit how your data is used while a dispute or concern is being investigated, rather than requesting full deletion.

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Right to Data Portability

Where technically feasible, you can request your account data in a structured, machine-readable format so you can transfer it elsewhere.

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Right to Withdraw Consent

Where processing is based on your consent — such as marketing emails — you can withdraw that consent at any time through your account notification preferences.

ok22 will respond to data rights requests within a reasonable period. Requests that are complex or involve large volumes of data may take longer. We will keep you informed of progress. Requests that are clearly unfounded or repetitive may be declined, with a reason provided.

10Cookies and Tracking Technologies

ok22 uses cookies and similar technologies on the website and in the Android app to make the platform work correctly, to remember your preferences and to understand how users interact with different features. The categories of cookies used by ok22 are:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in during a visit and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
  • Preference cookies — remember settings you have chosen, such as your preferred language display or responsible gaming notification preferences. These persist between sessions.
  • Analytics cookies — collect anonymised data about how pages are used, which features are popular and where users encounter errors. This data is aggregated and does not identify individual users. It helps ok22 prioritise platform improvements.
  • Fraud prevention cookies — help identify unusual patterns that may indicate account takeover attempts, bot activity or multi-accounting. These are a security measure and work alongside IP monitoring.

ok22 does not use third-party advertising cookies and does not allow advertising networks to place tracking cookies on the platform. The cookies used are limited to those that serve a direct function in operating your account or understanding platform performance.

You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent ok22 from functioning correctly. Disabling analytics or preference cookies will not affect your ability to place bets or play games but may mean certain preferences are not remembered between sessions.

11Minors and Age Verification

ok22 is an adults-only platform. No person under the age of 18 is permitted to register or use ok22 in any capacity. ok22 does not knowingly collect personal data from anyone under 18.

Age verification is part of the account registration and withdrawal process. Where ok22 identifies or has reasonable grounds to believe that an account has been registered or used by a minor, the account will be suspended immediately, any balance withheld and the matter reviewed. If the account holder is confirmed to be under 18, the account will be permanently closed and relevant data retained only to the extent required to document the matter.

If you believe a minor has registered on ok22, please contact support immediately through the contact details in Section 13.

12Changes to This Privacy Policy

ok22 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable legal requirements. When we make material changes, we will notify registered users through an in-account notification or a notice on the website before the changes take effect.

The "Last Updated" date at the top of this page shows when the current version was published. We recommend reviewing this page periodically. Your continued use of ok22 after an updated policy takes effect constitutes your acceptance of the revised terms. If you do not agree with a material change, you may close your account by contacting support.

13Contact and Data Queries

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please contact the ok22 support team. The fastest way to reach us is through the support section in your account settings, where live chat and ticket submission are available around the clock.

For general privacy queries that do not require account access, you can also reach ok22 at the contact email displayed in the footer of this website. When submitting a data rights request, please include your registered username and a clear description of what you are requesting so we can process it efficiently.

ok22 takes privacy complaints seriously. If you raise a concern, we will acknowledge it promptly and aim to resolve it within a reasonable timeframe. Where we are unable to resolve a complaint to your satisfaction, we will explain why and set out any further steps available to you.

Privacy Commitments at a Glance

Six things ok22 does to keep your personal data safe and your privacy intact — every time you play.

🔐

Encrypted Connections, Always

Every connection between your device and ok22 is protected by TLS encryption. Your login credentials, payment details and account data travel over HTTPS at all times — whether you're on the website or the Android app.

🚫

We Never Sell Your Data

ok22 does not sell, rent or trade your personal information to third-party marketing companies. Your data is used only to operate your account and improve the platform — nothing else.

💳

Secure PKR Payment Handling

Card payments are processed by PCI-DSS compliant gateways. ok22 never stores your full card number. JazzCash and Easypaisa transactions are confirmed by the respective provider — ok22 only sees the masked reference needed to credit your account.

👤

Minimal Data, Clear Purpose

ok22 only collects the data that is genuinely needed to operate your account and process your transactions. Every category of data we collect is tied to a specific, stated purpose — not collected speculatively.

⚙️

You Control Your Preferences

Marketing communications are opt-in only. You can update your notification preferences, withdraw consent and manage cookie settings directly from your ok22 account at any time — no need to contact support for routine preference changes.

🛡️

Fraud Monitoring Protects You

ok22 monitors account activity automatically to detect unauthorised access and suspicious patterns. If unusual activity is detected on your account, you will be notified and the situation reviewed before any action is taken that affects your balance.

Other Important Pages

Join ok22 With Confidence

Now that you know how ok22 handles your data, you can register your account knowing exactly what information we collect and why. Deposit in PKR via JazzCash or Easypaisa and enjoy cricket betting, slots, live casino and more.

18+ only  |  Play Responsibly  |  All transactions in PKR